Guest Service Agent

Guest Service Agent (Full Time)

Ramada Hotel & Suites by Wyndham Ajman


Ajman , United Arab Emirates

Salary: To be discussed during interview - AED


Vacancies : 1


Date Posted: 24-Jun-2021

About Company

Ramada Hotel & Suites by Wyndham Ajman is located on Sheikh Khalifa Bin Zayed Street, in the centre of the main city of Ajman. With 388 rooms, it offers studio rooms as well as 1 bedroom and 2 bedroom suites. Providing a warm, welcoming retreat, the hotel is the ideal place to conduct business or perfect base to organise excursions to the UAE’s many attractions.

Job Descriptions

Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed. 
Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. 
Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. 
Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure. 
Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures.

Skills Required

Customer Service Skills
Opera




Compensation & Benefits

  • Basic Salary: To be discussed during interview
  • Accommodation: Provided
  • Transportation: Provided
  • Annual Paid Leave: Provided 
  • Employment Visa: Provided
  • Flight Tickets: Provided
  • Medical Insurance: Provided

Job Detail

  • Job Id
    JN1483
  • Location
    Ajman,United Arab Emirates
  • Poste Date
    24-Jun-2021
  • Salary
    To be discussed during interview - AED
  • Total Vacancies
    1
  • Career Level
    Previous experience in similar industry Experience Experience
  • Degree
    High School Diploma or equivalent required